The good news is that we're getting a cool new piece of equipment to be installed here next week. The bad news (apart from the fact that it uses liquid helium - see previous post) is that I've been spending my morning shifting through US import tariff codes trying to come up with a number that will make the shipping agent happy. You might think that the tariff code supplied by the vendor would be good enough. Apparently you'd be wrong. You might think that this would be the job of a customs broker. Again, apparently you'd be wrong. As the Incoherent Ponderer pointed out, there are many aspects of our jobs for which we never receive formal training. Customs agent is one. By the way: can anyone explain to me why US tariff codes are maintained by the US Census Bureau? Ok, so they're part of the Department of Commerce, but this is just odd.